Our Customer's journey
Community-Connect Home Care
Transforming Community-Connect Home Care (CCHC) with Digital Solutions
Community-Connect Home Care (CCHC), based in Lakeville, MN, faced a significant challenge. Their CEO reached out to Time Booster Marketing (TBM) with no prior experience in establishing an online presence or streamlining business operations. CCHC needed a comprehensive solution to build their brand, optimize workflows, and improve client management. This case study highlights how TBM’s expertise transformed CCHC into an efficient and client-focused healthcare provider
The challenge
CCHC struggled with:
Lack of Online Presence: No branding or digital infrastructure to connect with clients.
Inefficient Workflows: Manual processes that slowed client intake and operational efficiency.
Limited Client Management Tools: No system in place to manage patient data or streamline daily tasks.
The goal was to establish a professional online presence while implementing systems that would improve efficiency and enhance client acquisition.
The Solution
TBM provided end-to-end support for CCHC, addressing their needs through the following steps:
1. Branding and Online Presence: Created a professional brand identity, including a Logo, functional and responsive website, and social media profiles, to establish credibility and connect with the community.
2. Client Management System Implementation: Designed and implemented a custom client management system to streamline patient intake, scheduling, and communication.
Automated key administrative tasks, reducing errors and saving time.
3. Workflow Optimization: Analyzed existing processes to identify bottlenecks and inefficiencies.
Introduced streamlined workflows using digital tools, enhancing both staff productivity and patient satisfaction.
Outcome
Business impact
By partnering with TBM, CCHC successfully transitioned from a manual system to a fully digital operation. From branding to workflow optimization, TBM’s comprehensive approach helped CCHC establish a strong online presence, improve operational efficiency, and attract more clients.
Total Clicks (Year-Over-Year)
Total Engagements
Return on Ad Spend (ROAS)
